Accessibility

Accessibility Statement for Ecademi (ecademi.co)
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Last updated: 16 August 2025
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Ecademi is committed to ensuring our digital services are accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website, web applications, documents, and media and, in doing so, aim to adhere to relevant standards and legislation in the United Kingdom.
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Our commitment and legal framework
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We design, build and maintain our digital services with regard to the following UK laws, standards and guidance:
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Equality Act 2010 – we take reasonable steps to avoid discrimination and to make reasonable adjustments for disabled users.Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 – while we are a private organisation and these regulations formally apply to public sector bodies, we align our approach to the regulations and the accompanying Government guidance as good practice.WCAG – we aim for Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a baseline and are progressively working towards WCAG 2.2 Level AA.ISO 30071‑1:2019 (Digital accessibility) – used as management guidance for embedding accessibility into our processes (successor to BS 8878).

‍Standards we use
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We strive to:
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Use semantic HTML, ARIA where appropriate, and maintain logical heading and tab order.Ensure sufficient colour contrast and resizable text without loss of content or functionality.Provide keyboard-accessible navigation and controls, visible focus states, and skip‑to‑content links.Provide alternative text for meaningful images and transcripts/captions for time‑based media.Avoid sensory characteristics alone (colour, shape, location) to convey meaning.Ensure forms have labels, instructions, error identification, and accessible validation.Avoid content that flashes more than three times per second.Support responsive layouts and reflow without horizontal scrolling at 320px CSS width.

‍How accessible this website is
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Many parts of our site are fully accessible. We know some content may still present issues, especially where we integrate third‑party widgets or legacy documents. We are working to resolve the following known limitations:
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Some PDF or Office documents created before 2025 may not be fully tagged for accessibility.Third‑party embedded components (for example, video players, maps, or scheduling/checkout widgets) may not yet fully meet WCAG 2.1/2.2 AA.Occasional link text may be non‑descriptive in legacy posts.If you encounter issues not listed here, please contact us (details below).
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What we are doing to improve accessibility
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Conducting periodic accessibility reviews and manual audits against WCAG 2.1 AA.Building accessibility checks into design/development workflows (design system tokens, component‑level testing).Remediating legacy documents and media on a rolling basis, prioritising high‑usage content.Training staff and suppliers on accessible content creation.Selecting third‑party providers with documented accessibility roadmaps.
Where fixing an issue would place a disproportionate burden on Ecademi (for example, remediating large archives of rarely used documents), we will document the assessment, provide accessible alternatives on request, and address the issue when content is next updated.
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Feedback and contact information
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If you need information on this website in a different format (e.g. accessible PDF, large print, easy read, audio recording, or braille), or if you find an accessibility problem not listed on this page, please contact us:
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Email: contact@ecademi.co

We aim to acknowledge accessibility requests within 2 working days and to provide a substantive response within 10 working days. If your request is complex, we will keep you informed of progress and provide interim alternatives where possible.
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Enforcement and advisory contacts
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If you are not satisfied with our response, the following organisations may be able to advise or assist:
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Equality Advisory and Support Service (EASS): provides advice and assistance on equality and human rights issues in England, Scotland and Wales.Equality and Human Rights Commission (EHRC): has enforcement powers under the Equality Act 2010.
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Technical information about this website’s accessibility
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Ecademi is committed to making its website accessible, in line with WCAG 2.1 AA, and is working towards WCAG 2.2 AA. We employ a combination of automated testing, assistive technology checks (including screen readers and keyboard‑only navigation), and manual expert reviews.
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Compatibility
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Our site is designed to be compatible with:
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The latest two versions of major browsers (Chrome, Edge, Firefox, Safari) on desktop and mobile.Screen readers commonly used in the UK.Operating system zoom and browser zoom up to 200% without loss of content or functionality.This website is not guaranteed to work with:Browsers older than the latest two versions, or on operating systems no longer supported by their vendors.
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Preparation of this accessibility statement

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This statement was prepared on 16 August 2025. It was last reviewed on 16 August 2025.
Audit method: Combination of automated checks (axe/lighthouse/wave), manual WCAG success criterion review, and assistive technology spot‑checks (keyboard, screen reader, zoom/reflow, contrast).Scope: Public pages on ecademi.co and primary logged‑in experiences. Third‑party subdomains or services embedded/integrated are covered by their respective providers’ accessibility statements; we assess them before procurement where feasible.

‍Planned review cycle: at least annually, and after any major redesign or platform change.

Reasonable adjustments and alternative routes
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Under the Equality Act 2010 we will make reasonable adjustments for disabled users. If you cannot access a service or resource due to an accessibility barrier, we will:
Provide the information in an accessible alternative format where possible; andOffer an equivalent route to complete the task (for example, by email assistance or a scheduled phone/video call).

‍Third‑party platforms and content
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Ecademi uses some third‑party platforms and integrations (for example, payment, booking, or webinar tools). While we do not control their code, we select vendors who state alignment with WCAG 2.1/2.2 where possible and we raise issues with vendors when barriers are identified.
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Contact
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If you have questions about this statement or accessibility at Ecademi, please email contact@ecademi.co.